How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees. but some country  have a taxes in the items you bring it from outside, but from our side we dont have any extra fees

When will you ship my order?

If you order an in-stock item, we’ll ship it within With The Same Day Or 48Hours Maximum.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 3-7 working days after dispatch,  but it may take longer due to factors beyond our control and due to Ukraine and Yemen war, and the free shipping take from 5-11 days and we sorry to this long delivery time because the war and thanks for understanding. and take free coupon ((peace)) the name of the coupon because we dont like the war We hope that peace prevails in all ways of life…

Do you provide tracking information?

You will receive your tracking information within 48 Hours, But sometimes tracking might not available if free shipping applies. In this case, after the shipment come to your country you will see message from custom or the mail and from us also

Can I cancel my order?

You can change or cancel your order within 1 day before we send the request to the suppliers. Please contact us at admin@kotomoto.co